The drawer has two parts: a short To do list at the top, and everything else below it in the order it arrived. Click the bell in the top bar to open it.
To do
Anything with something for you to do is pinned here, most urgent first: a lead follow-up that is due, an online adjournment whose lodgement window is closing, an accepted town agency request waiting on your instructions, a firm member asking to join, a card that failed. Anything carrying a button sits here too, so an action never ends up further down the list than a court listing.
The number beside the heading counts the rows you can see. Past five, the rest fold behind Show more so the list never becomes something you have to scroll.
Everything else
Below that, notifications run newest first: clients found on a court list, court dates added from your Outlook calendar, magistrate allocations, instructions that were opened, requests that expired. An Earlier line marks where the ones that arrived since you last looked stop.
Repeats are rolled up
Several notifications of the same kind collapse into a single row with a count, such as Lead follow-ups due · 2. Click the row to expand it, then click any line to go to that client or matter.
Anything with a button on it (Add to calendar, Send instructions, Review) is never rolled up, so you never lose an action inside a group. Dismiss all at the bottom of an expanded group clears every notification behind it, including any beyond the ones shown.
Reading and clearing
- A blue line down the left of a row marks a notification you had not seen when you opened the drawer; a red line marks one that is time-sensitive, like an overdue follow-up or a failed payment.
- Unread at the top filters the list down to just those. Opening the drawer marks everything as seen, so the filter shows what was new when you opened it.
- Hover a notification and click the × to dismiss it, or use Clear all in the header to dismiss everything at once.
- Dismissing is not deleting: Older notifications at the bottom of the list reopens everything you have cleared, newest first.
- Anything tied to a court date clears itself once that date has passed, overnight. A reminder for a mention that has already happened is not something you should have to tick off. Nothing clears early: a listing next week stays put until you deal with it, and a date today is left alone all day.
Notification preferences at the very bottom of the drawer opens the settings that decide what appears here.