Account & Security

Why am I being asked to set up two-factor authentication?

Two-factor authentication is required on every Acquit account: always on, for everyone, from the moment you sign up. There is no opt-out and no grace period; you set it up once, the first time you sign in, and you are then protected on every device. Acquit holds sensitive client and court information, so a second factor protects your account even if your password is ever compromised.

The fastest way: a passkey

On the setup page, choose Set up a passkey to use Face ID, Touch ID, Windows Hello or a security key. A passkey is one tap, needs no codes at all, and counts as full two-factor authentication on its own. This is the recommended option.

Using an authenticator app

Scan the QR code with an authenticator app (Google Authenticator, Microsoft Authenticator, Authy or 1Password) and enter the 6-digit code to finish. It takes about a minute. Tick Remember this device (on by default) and you won’t be asked for a code again on that device for 60 days.

Microsoft sign-in

Signing in with Microsoft already performs multi-factor authentication at your identity provider, so it satisfies the requirement on its own. You won’t be asked to set up a separate code.

Changing methods later

You can swap methods (for example, add a passkey and then remove your authenticator app), but you can’t drop below one factor. In SettingsSecurity the Disable button only appears when a passkey is still covering the requirement.

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