They run a QLD government search for your client (upcoming court matters, or custody status) and feed the results straight back into Acquit. On a saved client they live in the QLD Courts dropdown in the page header; on the intake form they are the Criminal lookup and Prisoner search buttons.
- Case Lookup searches
courts.qld.gov.auand returns any upcoming Magistrates, District, or Supreme Court matters. - Prisoner Search searches
corrections.qld.gov.auand returns the correctional centre and a contact phone number if the person is in custody.
- Click the button. A new tab opens on the QLD page with the form pre-filled from the client’s details.
- Solve the reCAPTCHA and submit the form.
- Wait a moment after the results appear: the extension reads the page and pushes the data back to your Acquit tab, then you can close the QLD tab.
What you need first
The lookups need the Acquit QLD Courts Chrome extension; if it is missing, clicking the button prompts you to install it. A saved client needs a recorded date of birth. On the intake form, the buttons stay greyed out until first name, surname and date of birth are all filled in.
Results on a saved client
A results drawer opens, comparing what QLD says against what you have; Auto-reconcile applies the safe additive changes in one click, and conflicts always need a per-row Apply. See How do I match Case Lookup results to a saved client?.
Results on the intake form
There is no client record yet, so results pre-fill the form instead. Listings land in the Upcoming dates card, court monitoring toggles are ticked to match what QLD found, and a single prisoner match sets custody to In Custody with the prison location. Several matches show all rows so you can pick the right person.
Tip: save the lead first if you are in a hurry; re-running the lookup from the saved client gives you the richer results drawer.
Shared matters and problems
A collaborator on the matter can run lookups and apply results exactly as you can; a viewer sees what QLD returned marked View only. If QLD returns no records, the Upcoming dates card shows a “no upcoming matters” line so you know the search ran. If results never come back, check the QLD page finished loading and that you are still signed in to Acquit in the original tab.