Insights Practice health

What does "Pre-court silence" mean?

Pre-court Silence flags matters where you’re about to walk into court for someone whose file hasn’t been touched. It appears on the Clients section when all three of these are true:

  • You have a court appearance within the next 14 days for that client.
  • There’s no active task linked to the client.
  • There’s been no file activity (status updates, charges edits, task changes, etc.) on the matter in the last 14 days.

The widget doesn’t render when there’s nothing to flag: you’ll only see it on bad-prep weeks.

Why this replaced “at-risk clients”

Long silences are completely normal in criminal practice: waiting on QPS disclosure, far-off sentence dates, in-custody clients with nothing to instruct. Guessing about churn produces false alarms; flagging prep gaps before a real court date doesn’t.

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