Getting Started Setup & help

What is the onboarding wizard?

The onboarding wizard is an eight-screen setup that runs once, after checkout or joining a firm. Joining an existing firm covers your subscription and skips the payment step.

  1. Welcome: a one-line introduction and a Get Started button.
  2. Practice areas: choose your areas of law from a tile grid to tailor the experience. Firm members and Firm Accounts skip this screen (firm-level data).
  3. Bring your clients across: pick your practice management system (LEAP, Actionstep, Smokeball, Clio, FilePro, Affinity, or Other/CSV), follow its export guide, and upload the file.
  4. Who do you work with?: invite colleagues by email. If your firm isn’t on Acquit yet, that first invite creates it with you as admin; skip it to stay a sole practitioner.
  5. Connect your calendar: link Outlook so court dates sync automatically.
  6. What’s your style?: pick a theme and an accent colour.
  7. Turn on AI features?: briefings/outcome summaries and document reading, both on by default. Untick either to keep it manual; whatever the toggles show when you continue is saved as your answer.
  8. Profile photo: add one now or later.

Every screen except the AI step is skippable, with no back button, but everything can be changed later in Settings (AI features: SettingsAI). Leave mid-wizard and you resume where you left off.

The client import

Acquit imports your clients and immediately scans the published law lists for matches, so you start with a working client list. In a firm, you choose where each matter goes: to you, a colleague, or the firm’s pool for whoever picks it up.

If the firm already has clients in Acquit, the screen says how many; matches to existing files are flagged during import, not duplicated.

Click Ask for a hand to do the import with us on a call; the wizard carries on while the import waits for the call.

The calendar screen behaves differently in two situations: see How does onboarding handle my calendar and the firm’s shared diary?

Remaining setup steps move to a checklist: see What is the Getting Started guide?

Note: The wizard appears only once; afterwards, /onboarding redirects you to the dashboard.

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